February 28, 2025

One Easy Way to Improve Employee Engagement

From Volume 9, Issue 6:Recently, several managers I work with have been concerned about how “engaged” their employees are in their work. I’ve long been bothered by the concept of employee engagement. Why is it a one-way street? Why is it only the employee’s engagement we measure (and everybody does…Gallup, AIAA, tons of others). I take a different view, and I believe that there is a way to improve not just your employees’ engagement, but your own.

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Making the Old New Again

From Volume 9, Issue 5:“When you come to a fork in the road, take it.” —Yogi Berra

Sometimes I see new things I want to try…tennis…bridge…fishing…sailing. Other times I yearn to just stay in my comfort zone…play the piano…eat at restaurants “where everybody knows your name”…visit the same towns on vacations. And often, I remember things I used to do that gave me pleasure…playing guitar…songwriting…dead reckoning rally navigation (I’ll explain this last one in due time). These are activities and places that used to be in my comfort zone, and they might represent a third tine on that fork between what’s comfortable and what will help us grow.

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Margins…

From Volume 9, Issue 4:Margins are buffers. They protect us against things we don’t want. We put them at the edge of our writing so words don’t run off the page. We use them to secure investments with a broker. We win by a margin. The difference between what a merchant buys something for and what he sells it for is a margin. Margins are useful and valuable to maintain. So, what about margins in your day-to-day life?

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When You’re Angry about Being Angry

From Volume 9, Issue 4:“Would it help?” ~ Rudolf Ivanovitch Abels in “Bridge of Spies” when asked “don’t you ever worry?”

When I get angry… really angry because of some unmet expectation (yes, I fall off the wagon, too!), my reaction is frequently anger about my anger. I want to be a more present individual. I know anger is not a productive response to anything. So when I catch myself feeling anger, what happens? I get angry with my anger! What’s with this, and what can I do about it?

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Dealing with Obnoxious People

From Volume 9, Issue 3:You know the guy. He flies by a line of cars crawling to an exit ramp on the Interstate and dives into a slot 40 cars ahead of you. Or it’s that woman who stands proudly in the “12 items or less” aisle at the grocery store with what looks like enough food for the 3rd Battalion. Obnoxious. Period. You can get furious and let it ruin your day or you can take another approach that involves taking a look at yourself.

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May I Approach, Your Honor?

From Volume 9, Issue 3:For 40 years, I have skated under the radar of jury duty. But recently I was summoned to a serve at a criminal trial—two defendants were charged with a conspiracy to possess narcotics for distribution. I was one of 40 in the jury pool. Last time I was summoned, I was excused as soon as an attorney discovered I had a master’s degree in psychology. I thought the same thing would happen here. Not so. I survived to be named juror #6 of 14 (there were two alternates). Here’s what happened and why I’d happily do jury duty again.

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