From Volume 13, Issue 3:Do you like being angry? Is that what you really want? I know I don’t. How about insecure? Frustrated? Jealous? Guilty? At the risk of sounding cavalier about it, why don’t you just change that feeling?
From Volume 10, Issue 12:There are tons of situations in which “maybe” is a non-productive response. Salespeople know “maybe” as a time-waster, indefinite, kick-the-can-down-the-road answer. Very non-committal. And salespeople live and die by commitments.
“Maybe” can be infuriating. I use it when I simply want to keep my options open no matter how badly the other person wants or needs a commitment from me.
From Volume 9, Issue 8:My friend Mary Lore likes to say that we are not our brains. She believes our brains (in the form of our Knower/Judger) run our lives too often. Patterns have repeated so often in the past that we’ve decided that’s just the way things are. “When this happens, then this is the response, and when that happens, that is the response.” Our “rules of life,” if you will. Our brains, which can only react, take over, and we can’t respond in new ways that might be more beneficial for us. So how do we overcome this?
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