From Volume 11, Issue 3:Have you ever thought of the various uses of “I’m sorry”?
There are people who perpetually apologize for things that don’t warrant an apology—sometimes they’re just prefacing a simple sentence, like “I’m sorry, can we have a conversation about your time card for last week?”
Or they say “I’m sorry” every time they pass someone closely in a hallway. For these people, it’s a trained reaction. My experience has been that these folks learned this at an early age and frequently beat themselves up about not executing their lives to perfection.