From Volume 11, Issue 6:According to Wikipedia, “jumping to conclusions” (officially the jumping conclusion bias, often abbreviated as JTC, and also referred to as the inference-observation confusion) is a psychological term referring to a communication obstacle where one “judge[s] or decide[s] something without having all the facts; to reach unwarranted conclusions.”
JTC has caused me more grief than any other Knower/Judger reaction I can think of.
From Volume 11, Issue 6:Can you imagine toilet paper being the root cause of someone’s murder? Well, structurally, I can.
In my workshops and keynotes, I bring up the age-old debate on whether toilet paper should roll off the top of the roll or the bottom. My research shows that about 5% of the population is rigidly certain (from their Knower/Judger, of course) that the only proper way toilet paper should come off a roll is off the bottom. The other 95% is convinced (from their K/J) that God meant it to roll off the top. It can be quite amusing when two combatants start debating this in a workshop—and quite difficult to get them back on track.
I use the example to get people to feel just how concrete some of our rules of life, no matter how trivial, can be.
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